Business Products & Services

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Four Important Things to consider When Selecting an e-Fulfillment Partner Every store owner wants a reliable company to fulfill their orders quickly and affordably so they’re left to focus on what’s important–running the store. Finding a good fulfillment partner, therefore, is crucial to the growth of your business. But how do you know the right fulfillment service for your needs, with so many choices available? To help you make an informed choice, check out the following things to consider when looking for an e-fulfillment partner. Technological considerations Technology is central to the success of many modern businesses. The technological solution being used particularly in your order fulfillment service is crucial to the smooth running of your business. A fulfillment partner must therefore make it easy for you to manage all your sales channels. That means the interface they provide you with to manage inventory and orders should not only be flexible in terms of functionality, but also intuitive to use. The system should be accurate with handling orders and as efficient as possible in processing them.
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Shipping flexibility
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Consumers always want a flexible approach when it comes to shipping. They want to be presented with a variety of options so they can choose what’s most convenient for them. This may be in terms of cost–some consumers are willing to pay more in shipping costs to have their shipment delivered as soon as possible, while others are fine waiting several more days so they can save on shipping fees. In terms of scope, there are fulfillment companies that ship locally as well as internationally. So if you expect some orders from overseas, you must select a partner with the right kind of resources to deliver within the desired time-frames. Specialty As it is with ecommerce retailers, many ecommerce fulfillment companies have their focus on a specific industry. If you are in the electronics business for instance, it’s quite likely that you’ll find a fulfillment partner who deals mostly with electronics. If even you choose a service that ships general stuff, it’s important that they have experience with your type of product. They should also have the capacity to scale to meet your growing business needs. Reporting capabilities Reporting is an important part of effectively managing your ecommerce business. Things that should be covered in reporting include inventory levels and performance metrics. Also bear in mind that a good e-fulfillment service must not keep you or the customer guessing about the status of their shipment. This means customers would appreciate the ability to follow the status their order so they can tell when it should arrive. As the store owner having this data allows you to make fact-driven decisions quickly so you can take your business to the next level.